EverHome Mortgage Company Review Summary
Mortgage interest rates are low, but Everhome Mortgage Company is still a place to avoid, according to our reviewers. There are reviewers who point out the competitive interest rates at Everhome Mortgage Company as one of the few good reasons to select this mortgage provider, but the good points end right there. Reviewer comments regarding Everhome Mortgage Company include “They Seem to be OK”, “They are the Worst- Don’t Know How to Treat Customers”, and “Customer Disservice is Their Motto”. The problems mentioned include incompetent customer service, slow processing of payments, reluctance to admit their own mistakes, and rudeness of representatives. With so many cons and so few pros, Everhome Mortgage Company ranks as one of the least desirable Mortgage Lenders and one that has very few good things to offer.
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EverHome Mortgage Company Comparison
Most HelpfulFavorable Review
We had our mortgage with Everhome for many years. We were able to pay the mortgage off at the beginning of this year..2009. We never once had a problem with them in any way. I feel that often times complaints are made toward companies that are not only unfounded but complaints because they expected "special"...
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Most HelpfulCritical Review
EverHome Mortgage Company Ratings and Reviews
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My mortgage got sold to Everhome Mortgage last year. And they suck and have awful service. They are rude and do not know the ABC of Customer Service.
I finished school in the summer and was still looking for employment after graduation. All the while that I was in school, I never missed a payment and even though I was still unemployed, I continued to make timely payments. But when in November, I called to find them for alternatives and to ask them to lower my interest rate, they were so rude and although by then the government had interwened and had lowered all the rates to abysmal levels...
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I didn't have a choice when my orginial mortgage company sold my mortgage to everhome. I've had nothing but delays and problems for 4 years! This year, everhome has not given me my escrow check so i can pay my mortgage. it's now the first week of march, and my tax payment keeps going up with no end in sight. Everhome continues to give me the run around, and with the service they provide (or the lack there of) i can't talk to anyone that could actually help. I don't blame the customer service staff, it's not there fault! I've now reported everhome to the state and hired a lawyer to get my money....
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Yes everhome sucks and as for speaking fluent english its about 50 50 split between only english speaking to spanish/english. Recently they have gone on a firing spree, to avoid paying unemployment. So if we can be a little pissy at times give the CS a break, we are scripted and always hounded. We never know what is right to say. As for some of you're saying things, I do know the basics which I've studied extensively. Everything about your mortgage is outlined in your orignal loan documents, read them!! And most escrow questions are answered by RESPA Real Estate Settlement Procedures Act, go...
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A Home equity loan for a 2nd mortgage through NetBank was refined by me in Dec. 2004. There was a zero balance on the loan. After I refinanced, the loan was sold off to GMAC, in Jan. 2006, who then sold it to this bunch of crooks in Nov. 2007. Then the letters from them began- I owed then $75 for my loan. I NEVER HEARD OF THIS COMPANY AND NEVER HAD ANY DEALINGS WITH EITHER THEM OR GMAC. My other loan had been refined in Dec. 2004, as previously stated. I have sent this company copies of the payoff from 2004, letters, and etc.... Now this company says since there was never a "Release... review »
Everhome Mortgage will suck the life out of you and suck money out of your bank. The number 1 worst company I have ever dealt with. Do not get a loan with them!
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