reviewer
gotfaithy
Kenosha, WI

everhome mortgage needs some help, helping there customers

1 star rating

practical
Pros

    none

Cons
    poor customer service, unreliable and slow payment processing, unwilling to correct their own errors

MAR
5
2009

I didn't have a choice when my orginial mortgage company sold my mortgage to everhome. I've had nothing but delays and problems for 4 years! This year, everhome has not given me my escrow check so i can pay my mortgage. it's now the first week of march, and my tax payment keeps going up with no end in sight. Everhome continues to give me the run around, and with the service they provide (or the lack there of) i can't talk to anyone that could actually help. I don't blame the customer service staff, it's not there fault! I've now reported everhome to the state and hired a lawyer to get my money.

 



I_thumb_down EverHome Mortgage Company is not recommended by gotfaithy

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I_comment_shdw24 Comments about gotfaithy’s Review

 


Help0079 wrote on Sep 15, 2009 at 2:26PM

Everhome - is rude. Last year my husband and I had to get a loan to pay a $6k deficit for our escrow because they did not calculate our property taxes correctly. This year we have another deficit of $4k for our escrow and again just like in 2008 we would have not known if we did not request information of our year end to register our daughter for school.

I need to get a lawyer soon - anyone can help me please advise - my email address is dani0079@yahoo.com