In response to
cheicia's
comment from Mar 10, 2009 at 2:38PM:
I had the same problem with this company. Our mortgage was sold several years ago. We have had nothing but problems with them. From not contacting us when they took over our mortgage so we had no payment info - who or where to send payments. Then they sent our home owners insurance to the wrong company, and our policy was cancelled. Took three months to get that straightened out because their CUSTOMER DISSERVICE was insistent they made the payment to the right company. I actually researched and found the company they made the payment to and contacted them directly to get it straightened out. Everhome's excuse "we didn't realize there could be two companies with the same name in different states." I also sent payment through quick collect, and had the same issue you did.