Esurance

Esurance Review



Overall 3.88 of 5 view all 67 reviews
 




reviewer
lee5606
Swedesboro, NJ

Easy to use and good customer service

4 star rating

safe driver with a good record, your basic auto insurance user, Love to save money
Pros

    Online, Easy, Rates went down after year of no faults

Cons
    Slow to settle claim

DEC
12
2007

Esurance — 

After enduring many, many insurance companies in the complex and high priced insurance laws in my home state of New Jersey, along came esurance to rescue me.  They offer great rates, excellent online managing of your policies and over, not only auto, but home, motorcycle and boat insurance as well.  I liked them so much that I have suggested them to all of my firends and family.  Only two little hiccup in this comapny that I can find.  My oldest daughter is also an esurance customer and after an accident they were fairly slow in her accident claim.  The adjustor that was assigned to her claim was pretty good at their job, but the check took far too long to arrive.  This made it hard for my daughter to buy her new car because she had to wait over two weeks for the funds to arrive.  The other is getting replacement insurance cards, but I'm not sure that it is esurance's fault as much as the state of New Jersey.  IN our state you cannot have the cards faxed, copied or printed from the computer due to the laws.  So esureance had to mail me a replacement card and it took far too long.  Almost two weeks.  Other than that they far exceed any other insurance company I have dealt with.  I recommend them, but take the state you live in into consideration before using them. 



I_thumb_up Esurance is recommended by lee5606

D
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