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YES!!! I have had Esurance for almost 3 years. I had an accident almost 6 months after I started my policy and they paid me the TRUE MARKET VALUE OF THE CAR. I had Nothing out of pocket. My car was totalled it was MY FAULT and I Ran a Stop Sign. THe other persons had Property Damage and Medical Payments, and IT WAS SO SIMPLE it was like nothing ever happened. My loan was paid off and I was off to buy another vehicle.
They dont even display NON CHARGEABLE ACCIDENTS on your policy. REcently there was a rate increase and I disputed the rate. They then made a modification which actually SAVED ME MORE MONEY. I shopped around at the same time, but everybody else was twice as high AllState, Geico, Cotton States, Nationwide I shopped around to many many agencies. ALL WERE TOO HIGH. Even with my recent accident and pay outs of over $20,000 does not seem they penalized me in my rate the least bit. I since had two cars since that accident now a 2007 and my rate has been very econimical.
We recently also got their Homeowners Insurance for Escrow, saved us $300 per year compared to State Farm who had our Escrow at first. Esurance gave us the same or better cover as State Farm for a Cheaper Price. Yes we did get the Replacement Costs Included.
Multi-Car / Multipolicy discounts the BEST Rates.