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I had two cars insured with esuance:
A Grand Marquis driven by a middle aged female, college graduate with a good driving record.
A Mustang driven by an 18 Year Old New Driver who had one minor accident.
I cancelled the insurance on the 18 year old driver with the accident claim.
AND ESURANCE RAISED, (YES RAISED!) MY 6 MONTH PREMIUM FROM LESS THAN $500 FOR 6 MONTHS TO OVER $1500 FOR 6 MONTHS!
I appealed this decision 5 times! It was difficult (nigh, impossible) to talk to a "real" person at esurance. When I did talk to a real person I was told:
"You lost your multi-car discount". I pointed out (several times, including in writing) that I had dropped a high risk driver in a high risk automobile (18 year old driver, already one accident, muscle car with a big block 8)...
AND...While I didn't xpect my rate to go down How could it go up OVER $1000 FOR THE 6 MONTH PERIOD!
Like talking to a brick wall! Like writing to a brick wall!
So, I signed up with Safeco. THEY are providing me with the same level of coverage for around $40 a month.
Goodbye Esurance!