Esurance

Esurance Review



Overall 3.88 of 5 view all 67 reviews
 




reviewer
crickett85
Anaheim, CA

FROM LESS THAN $500/6 MO TO OVER $1500-RIP OFF!

1 star rating

an animal lover, safe driver, appreciative of good service, safe driver with a good record, comparison shopper, your basic auto insurance user, researcher
Pros

    Online

Cons
    Arbitrary rate increases

NOV
20
2007

Esurance — 

I had two cars insured with esuance:

A Grand Marquis driven by a middle aged female, college graduate with a good driving record.

A Mustang driven by an 18 Year Old New Driver who had one minor accident.

I cancelled the insurance on the 18 year old driver with the accident claim.

AND ESURANCE RAISED, (YES RAISED!) MY 6 MONTH PREMIUM FROM LESS THAN $500 FOR 6 MONTHS TO OVER $1500 FOR 6 MONTHS!

I appealed this decision 5 times! It was difficult (nigh, impossible) to talk to a "real" person at esurance. When I did talk to a real person I was told:

"You lost your multi-car discount".  I pointed out (several times, including in writing) that I had dropped a high risk driver in a high risk automobile (18 year old driver, already one accident, muscle car with a big block 8)...

AND...While I didn't xpect my rate to go down How could it go up OVER $1000 FOR THE 6 MONTH PERIOD!

Like talking to a brick wall! Like writing to a brick wall!

So, I signed up with Safeco. THEY are providing me with the same level of coverage for around $40 a month.

Goodbye Esurance!



I_thumb_down Esurance is not recommended by crickett85

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