We've been using this printer for about 6 months and find it has worked extremely well for home use. We can't address business or home office use. The copies and scans are very high quality, almost indistinguishable from the original. Printing photos on ordinary copy paper is high quality, despite the low quality of the paper. It does a very good job of two-sided printing, although it is noisy. I can't give it a perfect 10 because controlling the paper source is a hassle, and it took us many tries to get it to accept paper from the rear paper feed. Ink/Paper Use The ink cartridges are small, but there is a larger size available.