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For someone who has only had unpleasant experiences from rental car companies I was not expecting to rent a car from smiling, considerate employees. The first car I was given smelled like smoke and I notice dog hair and spilled coffee so I brought it back after an hour and they immediately apologized and exchanged my car for an upgrade. When I returned the car with a crack in the windshield I wasn't hassled a bit. Service was quick and the prices were better than any other company I could find. It was even cheaper than bidding for a car on Priceline. The economy car we rented was a bare bones Hyundai with manual windows and locks. Other rental car companies I've been to have had better economy cars. Nonetheless, I will only rent from Enterprise in the future.