Enterprise Rent-A-Car Review

Wasn't sure whether we'd have a good experience after all the things I'd read in reviews about Enterprise, but we got to the small regional airport late in the day on a Thursday afternoon.  The compact we had reserved was gone and so we were upgraded to a Nissan Murano, a nice SUV (horrible gas mileage, though).

The manager (only one person doing all the tasks) didn't write down a large scratch on the left rear bumper, and I made my husband go back in and have her identify it on her copy.  I'd heard of people getting charged for just that sort of thing and I didn't want us to be one of them.  

We left before the rental car counter opened, so all we had to do was drop the keys in a slot on the desk and we were done.  Charges were just what they said they were.

Overall, we were pretty happy with them.  They would have gotten 5 stars if the gas tank had been full instead of "close to full," and if the inspection of the car had identified what was really a pretty significant scratch in the exterior.