Okay heres the deal. I bought a queen sized Englander mattress on a recommendation from a friend, who has had hers for many years and still loves it. Mine is a piece of garbage, it sags so badly that I rolled into the middle of the bed.
So of course I complained to the store I purchased it from two days after I purchsed it. Guess what they refused to take it back. They pointed to a sign that said no returns to the store, mattresses must be return to the manufacture. Oh Great, now I not only have to pack this beast to ship it to Englander but I have to pay for the shipping out of my own pocket. Then I find out from the manufacture that they will only tear the matttress apart to fit the problem ONLY if they feel there is a problem. Otherwise I am out of luck!
So I givethis mattress and the manufacture a BIG THUMBS DOWN!!! I have put 4 inches of hard styrofoam between the mattress and box springs which corrected the sag. Think about it... 4 inches of hard foam to correct the problem. This mattress is junk! I am saving up to replace it as soon as I can.