We bought this toaster oven when our regular oven was out. I now use the toaster oven for most of my baking, instead of the regular oven. It does a super job on baking, has plenty of room. It is a little hard to clean, but is manageable. Even Heating You have to make sure what you are cooking is not too high in the oven. If you don't get used to the settings, your toast can come out a little too dark. Safety The oven comes with a metal gadget that helps pull out the racks. That is much better than using a pot holder to reach in. Ease of Cleaning It is not real easy to clean, but I don't think it is any harder than any other toaster ovens. Durability We have used this toaster oven for a while and it is still working as well as when it was purchased. Design I think it looks good and it has a good size.