Embassy Suites Orlando - Airport - Orlando, FL Review

This is my favorite place to stay.  The staff is informed and appear to want to be of assistance to all their customers.  I've stayed there several times and will always stay with them every time I'm in Orlando.  The restaurant could be better, but there are plenty of casual dining restaurants nearby and the driver is willing to take you to the ones that are closeby.  This last time, I was left waiting for a pick up at the airport.  When I reported this to the lady at the front desk she took matters into her own hands and gave me a gift certificate for dinner.  Mistakes can be made, but this hotel accepts responsibility and will make it right.  I took my family on a Disney weekend and had to rent a car because they are too far from Disney to provide transportation there but it's was worth it to stay in a place with a caring professional staff.