This Electrolux stick vacuum just sucks and not the way it should either. The dust buster part isn't to bad. As long as your filter is very clean. We use a shop vac to clean it every time it is used. The brushes on the stick part rarely turn. I tried contacting the company and got no responce. I let the people at the store where I bought it know how much I hate this product. Also it costs to much for how it works. I would NOT tell any of my friends to buy this. UPDATE: a couple of months after writing this review I have now gotten rid of the item. A friend wanted it so I just gave it to her. I'm glad to have it out of my house. I have bought something else to replace it that I just LOVE. I'll be writing a review on it soon.