Egea - - Evanston, IL Review

1521 Sherman Ave • Evanston, IL 60201
(847) 332-2772 • www.egeaspa.com

Overall 3.00 of 5 view all 4 reviews

Lorreanne
Chicago, IL

Dishonest Business Practices

FEB

2008

Egea - - Evanston, IL —

I received a gift certificate for Egea in Evanston. It was my very first time receiving a professional massage, and I was excited and impressed with the service... until I was about to leave. The receptionist stopped me and informed me that my gift card was only for $55.00, and I had received $85.00 worth of services. I was confused. I had not asked for extra services, nor had anyone informed me before my massage that my gift card was not sufficient. I was not shown price list or asked what I wanted. Yet, somehow, I was billed for an $85.00 massage without my consent or knowledge. I've heard of businesses doing this before. It's dishonest. It's theft. My advice is to not trust this company. If you have received a gift card for this establishment, let them know that you will not stand for this type of trickery.

I will certainly never go back. I will not reward thieves with my business.

Egea - - Evanston, IL is not recommended by Lorreanne

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Comments about Lorreanne’s Review

Your review is quite confusing... Egea’s gift cards do not specify what service(s) you will be receiving, an amount is only listed. When you booked the appointment, did you ask for a massage or did you tell them I have a gift card for $55 what service(s) can I receive for this amount? If you booked a massage, I believe that is your responsibility to know how much something costs... that is like having a gift card to a store, walking in and expecting to get an $85 pair of pants for $55.