Efax

Efax Review



Overall 3.67 of 5 view all 3 reviews
 




reviewer
DMKersting
New York, NY
Efax never worked for me but I was billed anyway
1 star rating

Every day computer user, reliant on my computer

AUG
10
2009

Efax — 

 Efax gave me one number based on their free service.  It would never work correctly.  They then, after the free trial was over, switched me over to the Efax Plus, but never gave me the new number.  They did, on the other hand, bill me for it.  When I brought this to their attention and asked for a refund, they refused, even though the customer service representative himself couldn't find the Efax Plus number.  The only way they could even trace that I had an account was via my credit card number.  Their final reason for refusing the refund was because I had received 3 faxes in my "inbox".  Even though they were SPAM faxes, it counted as far as they were concerned.  If you are even THINKING about using them, watch them like hawks since clearly service was of lower priority that scrapping for pennies.



I_thumb_down Efax is not recommended by DMKersting

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I_comment_shdw24 Comments about DMKersting’s Review

 


MML2900 wrote on Oct 20, 2009 at 10:41AM

Hi, my name is Michelle and I am an apprentice at Balestriere Lanza, a trials and investigations law firm in New York. Our firm has been investigating eFax's potential misconduct for several months and would be interested in hearing more from you about your experience. Please feel free to contact me at your convenience at michelle.luo@balestriere.net, or call Analyst Sarah Goodman at (212) 374-5400 x 132.