Edible Arrangements —
So I odered a bouquet from the location in NYC on 7th ave. It was to be delivered on Valentines day. Valentines day came and went and no delivery was even attempted. I tried calling the store several times throughout the day, and I kept getting an odd busy signal. I say odd because its the kind of busy signal you get when a phone has been placed off the hook. I contacted their headquarters to complain. The rep told me that within 3 hours, she's received 16 complaints agains this location for the same reason and that she has not been able to get in touch with the store as well.
Today is saturday and still no delivery. I finally get in touch with the store and the rep told me that a delivery was attempted. Which is bull crap because the store has a detailed list of delivery protocols. None of which were attempted. And I pointed out to the rep. Then he tells me that they had over 600 orders for valentines and they are still making deliveries. What kind of excuse is that??? If you couldnt handle that many orders then you shouldnt have taken on that many orders. Im sure this is not the companie's first experience with valentines day.
Needless to say, I cancelled my order and got a full refund
Last edited on Dec 13, 2009
Edible Arrangements is not recommended by MrKnite
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