EdenPURE GEN4 1000 Quartz Infrared Portable Heater Reviews

They are sending my 3rd heater!!!!!!!

Overall

Rated 3 out of 5

Had the Edenpure personal heater which I bought in Dec of 2010 and finally got it in Jan of 2011. That one lasted till mid March of 11. Sent it back and since I was within the 60 day warranty decided to get the larger Gen-4. This arrived Mar 23rd and I used it till the first week of May 2011. Covered the unit and turned it on in the middle of Oct 2011 and then on Thanksgiving 2011 it blew the breaker and went to check it out and it sounds like a heater bulb blew. (something was rattling on the bottom of the unit) Called Edenpur on Thanksgiving and someone actually answered the phone and told me that it had a 5 year warranty and that I need to send it to Ohio where they will send me a refurbi...

EdenPURE Gen-4 A Great Heator..

Overall

Rated 5 out of 5

We heat with both gas and electric and were looking into getting something to heat with that would reduce the bills and be safe to use.  We started doing some research and by far the EdenPURE seemed to be the best. We read that it is one of the safest space heaters on the market and we read it can lower your heating bill--> in some cases the savings may be substantial. So a few months ago we got a EdenPURE Gen-4. I thought the price was kind of high, but if it worked as well as they said it did and saved on the heating bills the way they said it would, then it was well worth the price. It is a pretty little heater, and it only gets a little warm on the outside. It really seems safe enou...

customer service leaves bad taste

Overall

Rated 2 out of 5

On Bob Vila's advice/reputation,and the 60 day return guaranteed, I ordered 3 edenpure heaters, promised to be delivered in 2 weeks. After 2 weeks I called customer service. No record of the order. I placed another order, promised 2 weeks delivery. Two months later no heaters, then 6 heaters showed up. I tried to return 3 of the heaters (all 6 were charged to my credit card, and they did not have authority to charge more than 3) using their instructions (they are delivered via UPS to your door, but to return without a charge, they have to be taken to a UPS store). Edenpure (actually they are sold by BIORESEARCH, and they have been bombarding me with junk mail since they got my address ...

Bob Villa Your Eden Pure Gen 4 Heaters Suck! Consumer Warning

Overall

Rated 1 out of 5

Performance

Rated 3 out of 5

Ease of use

Rated 5 out of 5

Durability

Rated 1 out of 5

Design

Rated 2 out of 5

Safety

Rated 5 out of 5

I bought four eden pure gen 4's, One is luckily still working well. The other three had to be sent back due to inoperability, Two broke after one or two weeks. Dealing the with their customer service was a nightmare. When they sent me a new on me on an exchange, i plugged it in after taking it out of the box and it didnt even work, It took me another two weeks to get a label to send it back. Buying the Eden Pure heaters rather than a bless turned out to be a horrible burden. Robert Hargrove

Still waiting on Savings

Overall

Rated 3 out of 5

I bought this heater less than 2 months ago. We use it to supplement our downstairs heating area, a little over 900 sq. Feet. So far it has done a great job. The heat is even, warm, and quiet. We did see our heating bill decrease last month, and it appears we are not running our electric heat much, for the downstairs' filter did not need changing this month. However, there may be other variables such as warmer days, less usage, etc. contributing to this decrease. The true cost will be seen with the coming electric bill. I must admit that the other reviews of higher electric bills scare me, and I'm tempted to turn the Edenpure off based on this alone; however, I'll continue using i...

A wonderful Xmas present - the gift of warmth & savings!

Overall

Rated 5 out of 5

We received this heating unit as a gift for the holiday season from my wife's family, and it has turned out to be an incredible blessing. We use it in addition to burning wood heat and have completely eliminated the need to turn on our furnace, savings us lots of money. At first we had reservations because it didn't seem to pump out that much heat, but this unit is an efficient beast -- it will quietly warm the entire room before you know it! Once the living room has been warmed with wood heat and the Edenpure, we roll it into our bedroom and warm up the bedroom for the night, set it at half-power before we go to sleep, and the room stays cozy until morning. In the morning it gets rolled back out to the main room for use all day long. The wheels are amazing -- very smooth transport. It stays cool to the touch -- our daughter sets her snacks and juice cup on top of it (with lids, of course). I know this unit will save us a lot of money over the years.

Eden pure Gen 4 heater

Overall

Rated 5 out of 5

***I live in a big old farmhouse. When we moved in there was no heating system, ducting registers or anything. Slowly we installed a Electric heat pump, A wood pellet stove and a Propane stove. My downstairs computer room remained freezing cold due to being by the West Window. I went through at least 5 space heaters in the winter, one on the floor and one on the desk, trying to keep warm while working. After about a week of continuing to freeze all over with only one leg and one arm by the space heater being to hot, I would give up and close the room off until after winter. Finally when Eden pure started to advertise these heaters, i was skeptical about the purchase of one due to the cost of...

Piece of Junk, Twice

Overall

Rated 1 out of 5

Go buy a cheap one so you won't feel bad when it quits. If it's like an deenpure it will only last a couple months. Three strikes and your out. We are now facing the third chance they have to get us a good one. Won't happen as they are made in CHINA. Will have half the price of a cheap one in it with the UPS charges. Reputable company after the first tiem would send for it at no charge. SAVE THE BOX IT COMES IN as it is required to send it back. They are aTOTAL DISAPPOINTMENT FOR A COMPANY. I guess Bob Villa can be bought too.

The EdenPURE Gen-4 is well worth the price!!!

Overall

Rated 5 out of 5

With the price of fuel oil going up, we needed an alternate source of heat on those really cold nights we had. The EdenPURE is great! It heated 500 sq. ft of space with no problem and made the space cozy. It didn't even change our electric bill by much. We're saving up to buy another one for our garage as my husband has a work space that could use some heat! I highly recommend the EdenPURE!

great heater , does not use alot of electric

Overall

Rated 5 out of 5

my dad got us this for christmas, i was leary if it was as good as they said , it heats up our bedroom , bathroom and hallway nicely , infact we like it so much we are buying anther to heat the living room and our sons room , it doesn't use a ton of electric , and is well worth the money , it rolls easily and hardly uses any electric and is safe to the touch , our cats sit on it while its running , its safe to use with children or pets .

Buy it if you like being cold and wasting money !!

Overall

Rated 1 out of 5

Performance

Rated 1 out of 5

Ease of use

Rated 3 out of 5

Durability

Rated 3 out of 5

Design

Rated 3 out of 5

Safety

Rated 3 out of 5

Sent it back ! Left it on 24/7 for a week and it wouldn't even keep my small livingroom at room temperature ! Do yourself a favor..... go to Walmart and buy a $20 heater ! All the Edenpure Gen4 seemed to do was make noise and cause my electric meter to spin fast. Customer service couldn't even find a record of my purchase at first, and as soon as they did, I sent this piece of #@#t back !