Eden Pure Quartz Infrared Model 1000XL Heater Reviews

We ordered this heater and paid a lot for it then received a letter that would have given us a much better price, nice! We put the Eden Pure Quartz Infrared Model 1000XL Heater in a room which, although it is open to the rest of the house, always seemed cold. We were never comfortable to sit and enjoy the room. We got the Eden Pure Quartz Infrared Model 1000XL Heater and it was easy to understand basically plug it in and use the remote to adjust the temperature. The strange thing is we put a thermometer in the same room and it never got much warmer yet it felt warmer. We can tell if we don't have...

I am on my 4th Eden Pure in a little over a year. I returned the other 3. What a piece of junk. Blows nice and warm for an hour. Then starts cool down mode and gets colder , until I shut it off by unplugging. Otherwise it would never stop blowing cold. It is JUNK. Not much help from customer service. I called and sent emails. I just wasted $400. I tell everyone that I know NOT to buy one. I 'm stuck. The warranty is off and they have every excuse possible not to honor it anyway , when I call. I took Paul Harvey's word for it and look what happened to him. Email me if you have the same concern ....

I have read a lot of poor reviews on youtube about customer service being bad, and I haven't called them so can't comment on that. I do know that mine works very well and I'm very happy with it. I'm living in my parents basement. The basement was fine (no AC needed) in the summer but got very cold in the Fall and the heating through the radiator was too much, uneven, and I just didn't feel it was good for my allergies and asthma. We just built the basement and so everything is brand new. The house itself is built 2004. My dad got the Eden Pure in Sep and I've been using it since then (it's been...

Our Eden Pure 1000XL does work OK but made our electric bill increase by $30+/month.  Also when our electric goes off even for a second,  which it does at times, the heater shuts off and doesn't come back on by itself.  This leaves us waking up to a cool 60 degree temp as that is where we keep the thermostat for the whole house as suggested by Eden Pure.

i have a 100XL   great heater but make sure you clean the filer or it wont  work