Eden Pure Quartz Infrared Model 1000XL Heater Review

Let me be up front and clear from the begining! I am a service technician for an authorized EDEN PURE DEALER.  I deal with customers who are in warrantty and out of warrantty.. I also check returns that have been sent back with in the return period. Does this heater work for everyone? NO,  but what product does.  I do know most people are very happy with their  1000XL'S ,SUN-TWIN 1500 ELITES ,1000 gen-3 and sun twin gen-3.  But don't expect the smaller models to do what the bigger models do.  Also, if the product where junk folks would not spend the money to buy replacement parts for their heaters. Many people want to fix them at home instead of send them in. Because they do not want to be with out them. Even when they are still under warranty, they will buy the parts instead of sending the unit in... Yes, unfortunatley when you sell this many units as a company in whole... There will be some unhappy customers,, some do have a bad experiences(I apologize) some just will not be satisfied no matter what,  and some   LOVE IT(MAJORITY).

If you do buy one (CLEAN THE FILTER) not doing so will result in the unit not opperating correctly,  This is the #1 cause of problems with the unit. I would say 90% of the angry customers who say the unit is not putting out heat like it did before, MUST CLEAN THE FILTER. Because when we recieve their unit back it is clogged 90% of the time.