reviewer
winklet
Seattle, WA

Don't rent a car from them in Los Angeles!

1 star rating

love to travel, a frequent traveler, not rich
Pros

    the guy who helped me was nice, very close to airport

Cons
    rented out an unsafe car, shuttle bus does not display their logo, they give you the car with almost no gas, couldn't pick me up to swap cars

AUG
5
2009

E-Z Rent-A-Car — 

Don't rent a car from EZ Rent a Car! My overall experience with them was terrible. I had to wait forever at the airport (after a very long transatlantic flight) at LAX for the shuttle bus, which at first was unrecognizable because it did not have their logo on it. The car they gave me was not in top shape, it had over 39 thousand miles on it and it was pretty worn out. They told me it had 1/4 tank of gas in it, but when I started the car, it only had 1/8 of a tank, not enough to even get me to my hotel. When I arrived at the hotel, I discovered there were ants all over, apparently "living" inside the driver side door! Then, days later, I discovered the car had a bald tire, so bald that the metal part was showing. Since they were not able to send someone out to me to swap the car out, I had to drive 40 miles back to the rental office on the bald tire to swap the car. I was lucky to get there without a blowout. When I finally dropped the car off at the end of my stay, they had the nerve to ask me to pay for 1/2 tank of gas, which I was luckily able to argue them out of due to all the hassle they caused me.



I_thumb_down E-Z Rent-A-Car is not recommended by winklet

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