Dunkin' Donuts Reviews

Overall

2.73 of 5 (by 11 users)

	18%
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	9%
	36%

45%

55%

Dunkin' Donuts Comparison

Most Helpful
Favorable Review

Great Coffee Stop

AUG

2008

I am not big on donuts, but I love stopping at Dunkin Donuts in the morning for some great tasting coffee. I just get the regular coffee and it tastes great. It is not too strong and just a little sweet. This is a great place to go for a morning wake up beverage because they not only have regular... review »

coffee lover, a healthy cook

stef42678
Las Vegas, NV

Most Helpful
Critical Review

Love the coffee, but avoid the donuts

JUN

2008

As many of you have guessed, I am a huge Dunkin Donuts coffee fan, but the same can't be said of their donuts....I do have a preferred type, should I eat them (which is rare) I find their donuts to be very heavy, very greasy, and strange stuff happens to these things if they have been out of the oven... review »

coffee lover, brew guru

AWESOMEMOM88
Montgomery, IL

Dunkin' Donuts Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 9 of 11 sort by: most helpful | date | rating

helpful
votes

I'm not Dunkin' My Donuts anymore!

a coffee lover, appreciative of good service

DEC

2007

I have savored the taste of Dunkin's Caramel Mocha Swirl latte .... when I have been able to purchase it, But that is not often, because often, the staff can't get the order right OR I have to wait in line for 10 minutes while they stand by chatting among themselves.

I realize that these are franchise operations and are managed independently of the corporate office. However, when you have had bad experiences with several different locations, you have to wonder what is wrong with the company in general. Here are two of my most recent experiences:

Visited a Dunkin Donuts location at approximately...

review »

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viewkgr
Boca Raton, FL

helpful
votes

BEST COFFEE, BEST PEOPLE

coffee lover

MAY

2008

I used to be a Starbuck's junkie, but Starbuck's changed. The people there were no longer the ones I had come to love and the coffee there is not very good and is overpriced. Then I started going to Dunkin' DOnuts. The people that I see on a daily basis are always friendly, remember my drink or drinks, and treat me really well. Even the owner of the local one knows my drink and knows me somewhat personally. They make a concentrated effort to smile and make my day. I feel like although it is a corporation, it is more like a little corner coffee shop in a small town and I love that feeling. ... review »

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LORIGIRL71
Pompano Beach, FL

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Biggest ripoff since Starbucks

a person who enjoys quality, can't stand incompetence, averse to bad coffee, Every day computer user, all-day coffee drinker, coffee lover, a flavored coffee fan, a lover of caffeine

NOV

2007

Where do I begin. I had a DD card. I pass 3 locations, all owned by same person, on my way to work. Out of 25-30 visits a month 10 were wrong. How difficult is a coffee with no sugar and cream. I revised the way I ordered it thinking they may finally get it. ex. coffee just cream, coffee cream, no sugar, coffee cream on side (got no cream, sugar on side) WRONG!! The last straw was I ordered a bagel, plain, I was to the point where I stated, PLAIN bagel, NOTHING on it, NOT Toasted, JUST throw it in a bag. Well that day I pulled away and there was butter on it. By the way WHO... review »

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bittersweet
Stroudsburg, PA

Lacks consistency

coffee lover, wine lover, brew guru, a healthy cook, experienced parent, married, not rich, looking for value

JUN

2008

My expereinces with Dunkin Donuts are variable. Some days, my order is perfect. But mosy days, it's off. I am a cream only girl. But half of the time, they cna't get that part right! The cream to coffee ratio will be way off, sugar is added, etc. More often than not, the coffee has a burnt flavor that I can't get past. I have located one DD that seems to be more off the ebaten path and have less trouble with this store. My orders are correct and done quickly vs. others. I switched to Starbucks exclusively for months but am now back to going to both. However, with the economy... review »

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belairhollyq
Bel Air, MD

convenient but not so good

coffee lover

FEB

2008

A couple of glaring reasons I say not so good. 1. almost all locations staff doesn't listen, often get orders wrong, and don't seem to care .2. total lack of consistancy latte ordered today in one store may be delicious ordered tomorrow in the same or another store too horrible to even drink.

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starbuckian
Lynn, MA

Good food at affordable prices

fast food junkie

AUG

2008

I am pleased to see dunkin donuts adding more items to their menu, such as the pizzas and the wraps. The food is suprisingly good considering the deal you are getting. The beverages are also wonderful. I particularly enjoy their hot chocolate selections.