While on a one night business trip, I chose to have valet service park my car. During the night in the hotel's so-called secured parking, my driver's window was broken and my gps unit stolen. I was assured by the hotel valet service and the manager on duty that they would take care of me. Paperwork was filled out and I was on my way home with no window and no gps. It took the them 3 days to call me and tell me that they were probably not going to take care of the costs of the damage. I recieved an impersonal letter almost a week later. Basically, they informed me that I was out of luck. Don't waste your time at a hotel that does not keep it's word. They have lost my business and hopefully yours as well.