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For a 3 weeks trip through California and Nevada in a party of 4 persons we rent a dollar car already before the start from Germany. We wanted to take over a 4WD jeep in San Franciso downtown - ok, it was not that we wnted but similar, and not ok: we had to wait in a row for more than one hour, at times only one of four ppl behind the counter. Just to mention it: this was a regular weekday ...
Soon after the start down highway 1 we realized that the was a sign highlighted: "engine". The users guide said that meant "severe (maybe general) problem" - dont go further. We called dollar service, explained the problem and were told to go to the next rental station, more tham 150 miles with a car your downt know how severe the problem might be.
Ok, we changed it for a more comfortable and with a complimentary full tank, but no more 4WD. When we went down Tioga Pass next day the stirring started problems: at more than 40 mph the whole car started shaking when one needed to use the brake. To make it short, we changed again at Las Vegas, this time without much delay und this time with no majjor defect (as far as we can tell). (And I m not going to tell about strange smells inside nor the general poor inside condition ...)
For a rather big rental agency this a quite a bad result: technical problems shouldnt occur like this, even considered this was a accumulation of bad circumstances.
Our conclusion: Next time we ll pay 10 dollars more but no more for "dollar".
NOTE: the reviewer indicated that they are a client of Dollar Rent A Car