reviewer
Lovetotravelmom
Palmdale, CA

Don't use Dollar

1 star rating

family traveler
Cons
    Horibble service, Customer service is sub-par

JUL
25
2009

Went to Dollar in Orlando had a reservation. While registering for our car There was a computer error with our credit card. We called and had the error fixed. Then we were told that we could not use the same card due to the system setup and only a manager could override. OK get the manager right, no he was late hadn't called and no one knew when he would there. I tried for 30 minutes to call customer service and no one ever answered the phone. After 30 minute trying to call and waiting for the manager we left and went to E-Z rental they matched our quoted price and had us out of there in a few minutes.

Dollar has rude emplotees and horrible customer service I will never use it again. My recomendation go somewhere else.



I_thumb_down Dollar Rent A Car is not recommended by Lovetotravelmom

D
Did you find this review helpful?
 
 




I_comment_shdw24 Comments about Lovetotravelmom’s Review