reviewer
carlken
Phoenix, AZ
Don't rent from Dollar Car Rental
1 star rating

family traveler
Pros

    Clean cars

Cons
    multiple charges for towing, Customer service is sub-par

APR
11
2008

Dollar Rent A Car — 

 

I rented a 4x4 truck in Panama and found out that not only is there a loop hole in the coverage policy, but they can truly gouge you.  The car got stuck on a muddy road and Dollar charged me to tow the truck back to town...4 times!  The first three were unsuccessful; including one truck that broke down requiring repairs...they charged me for the repairs!  I appealed to Dollar in the US and they said "Oh well."

 

I checked with other car rental agencies in Panama and they said I would have only been charged for the last successful tow...sensible.

 

Don't rent from Dollar.

Last edited on Apr 11, 2008



I_thumb_down Dollar Rent A Car is not recommended by carlken

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