Dollar Rent A Car Review

Overall 2.07 of 5 view all 44 reviews

Browniebear
Redmond, WA

Dollar Rent A Car Should be Sued

budget-conscious, family traveler

Cons

Request not granted, Dirty Vehicles, rates not the same, many hidden fees, Rude, Takes forever, Deceptive, Fraudulent behavior, read the fine print, Poor Management, Customer service is sub-par, Understaffed, push unneeded insurance

MAY

2009

Ifar at the Las Vegas Mccarran Airport counter refused to honor my reservation price . The date and times are correct on the reservation. We returned the car an hour early. Ifar the customer service rep accused me of changing the rental time on the reservation and we had to argue for 15 minutes to get it reduced. He also added a $40 charge for additional driver and said he couldn't remove it. They are fraudulently adding fees to our reservation. This was the worst rental car experience I've ever had. Angry customers waited in line for an hour because each transaction took 20 minutes. Other rental companies take 5 minutes. I will not this company ever again. horrendous experience

Last edited on May 03, 2009

Dollar Rent A Car is not recommended by Browniebear

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Comments about Browniebear’s Review

I agree. I will not rent from them again. I believe they get the bottom of the barrel working for them. Horrible experience at SFO. We rent cars all the time and have never had a problem with any other company. Tried Dollar this time. You cou;d not have found a ruder person...DANTE... then the guy at SFO. BEWARE... They overcharged me and refused to take it off our bill. I will dispute the charge and will be sure to spread the info regarding their deceptive practices. Renter BEWARE!!