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| Cons |
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Ask anyone that knows me and they will tell you I really do my research to get the best deal. When cable prices kept getting higher and higher, I looked at many satellite companies. I decided on Dish Network, they gave me a few special deals at the time: ten dollars off per month for 10 months and free in home service plan for a period of time. They advised me which channels were included in my package. The NFL network was INCLUDED in my package. Ten months later I get a notice that my bill is going up by three dollars. My receiver quit working and I had to pay 29.99 for someone to come out and give me a new on. I had not even had it for a year! Then BAM, my hubby comes home from work, switches to his favorite channel: NFL Network, and it is not there. That was the main reason we chose dish! I just called the company and it says, "If you are calling about the NFL network, please press one." I pressed one then, "We hope you enjoyed your free preview of the NFL Network, if you would like to keep the channel you have to upgrade to the top 200 package."
Talk about mad! I pressed the option to speak with the rep and said, "So, NFL was a preview for a year? So when the person said it was included in my package they were lying?"
The rep had no answer for that one he just reinstated the fact that it was a free preview.
So on top of having no TV every time it rains, my husband can't watch his favorite channel unless we want to fork out more dough!
I am very disappointed in the lack of honesty with this company and will cancel my service at the end of my contract.
I find it laughable that I can sign a contract that is okay for THEM to change at anytime, but I am not able to cancel my service when I want to do so.
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