Dish network Review

We had cable television for as long as I can remember. Our telephone company called and offered to switch us to Dish Network, which would be cheaper than cable. We decided to take the deal, which required a 2 year commitment.

The first installation was a disaster. The people they sent never discussed with us where we wanted the receivers, or told us that unless they were connected to a telephone line, there was a $5 per month charge per receiver. We have 4 TVs, so it required 2 receivers. They installed the receivers in the two rooms that did not have telephone jacks in them, thus incurring the $10/month charge. The first problem was that when the channel was changed on one TV, it affected another. Then the TVs would not respond to the remotes at all. They also did not tell me that my VCR would not record one station while watching another (this required a DVR). After I made several calls to Dish, they finally agreed to send someone out fix my problems. They wanted to charge me $99 for the service call, and it took a request to speak to a supervisor to get it waived. The second set of technicians came to reinstall the system, and it took them 6 hours to do so. They moved the receivers to the phone-jacked rooms, but were still unable to hook them up to the phone lines without interrupting my DSL. In all fairness, these two technicians were very knowledgeable and tried their best. At the time of this writing, I am still not tied into the phone lines, and am trying to get the phone company to send someone out to check out why I'm having this problem. I should have stayed with cable!