Dish network Reviews

Our experience with Dish Network has been one of constantly having to call and speak with people at Dish.  When there is a problem a screen flashes on the tv telling you that Dish is having a problem and not to call them.  After several days of having the same screen flash on of course we called.  They now tell us that we did not purchase the package that includes repairs---what the screen tells us it is their problem and not even to call.  I will not bore you with the series of calls, but they will admit to nothing.  Finally a repair person comes and spends 3 hours fixing the problem.  The...

We have had dish for about 5 years now.. and have moved about 5 times (military) .. At first it was great. but in the last year it has gone to crap!We were told several times we would not be charged the $99 dish mover  .. we tell them we are moving.. and "it will be a charge of $99" is what we were told.so we just canceled in my husbadns name and turned it on in my moms name...

we cancelled but they didn't disconnect service for 3 months! even though they had received the DVR box back and everything. they sent a bill , I called and said hey you screwed up send me corrected bill. the nexyt month...

    Dishnetwork does not care about what the customer wants.The top 100 programming package has no movie channels such as Turner Classic Movies,Fox Movie Channel or American Movie Classics,neither do they have the NFL network.Instead they have 16 shopping channels.Whoever puts their programming packages together doesn't know what they are doing.Do they really believe people would rather have 16 shopping channels instead of movie channels or the NFL network?The catch is they put those channels on the top 200 to make you pay more money.When you email DISH they cannot answer your question about...

We were happy with dish network for awhile, but they and their DVR equipment let us down. We had dish netowrk wuth a DVR for 4 years. About one and half years ago our dish and DVR locked up for about 2 hours as dish network was sending a software update and when it finally responded again, the DVR was blank; all the programs that we had recorded wre deleted. When we called dish network they said that it was an equipment problem and they they would send a new DVR. They told us that their update was not the cause of our DVR getting wiped. We accepted that explanation at the time. Just a few weeks...

      Thanks to the 177 souls who read that first "review". I still stand by what I wrote, the customer service for Dish Network isnt all that great. Haveing said that I do like the DVR, HD box. Its Vip722. It is nice to record one show and watch another. I also like the fact that you can rewind "live tv", or pause etc. This works best only if you havent changed the channel of the show you are watching, so channel surfing isnt a good idea if you want to use this feature.  Recording is very easy although I have had to pay attention to those buttons.

     Play back is good for the DVR as...

I have been with Dish Network for the past 7 years and they have always been great but something has changed with this company.Dish Network has terrible service! I recently had a DVR receiver go bad. After explaining the symptoms to Dish they agreed to send a replacement unit,  The second receiver I received didn't work at all. Apparently I didn't return the old one to Dish network fast enough so they billed $300 to my credit card account, I called Dish Networks customer service dept.. I spent many many hours on the phone a good chunk on hold. Got hung up on innumerable times it appears they...

      All Dish cares about is making money and could care less about what the customer wants.Just look at their programming packages.On the family package there are no movie channels and no ESPN or NFL network.Evidently Dish thinks families do not watch movies or watch sports.On the top 100 there are also no movie channels offered neither is there the NFL network.Dish must think people would rather watch the Pentagon channel,NASA channel,C SPAN 2,the University of Arizona and California channels and 16 shopping channels instead of movies or the NFL network.The catch is they are well aware...