Dish network Review

We were happy with dish network for awhile, but they and their DVR equipment let us down. We had dish netowrk wuth a DVR for 4 years. About one and half years ago our dish and DVR locked up for about 2 hours as dish network was sending a software update and when it finally responded again, the DVR was blank; all the programs that we had recorded wre deleted. When we called dish network they said that it was an equipment problem and they they would send a new DVR. They told us that their update was not the cause of our DVR getting wiped. We accepted that explanation at the time. Just a few weeks ago it happened again as they were sending a software update. They again said it was the equipment; we didn't believe them and told them that we didn't believe them. They told us that we shouldn't be so concerned about the contents of our DVR and should VCR tape record anything we want to keep for more than 24 hours. We decided it was time to get rid of dish network.