reviewer
DR-PILANI
Omaha, NE

BEST &CONSISTENT CUTOMER SERVICE 7& CLOSING DT

4 star rating

Every day computer user, an aggressive investor, an aggressive saver

NOV
25
2008

I have been a Discover Card Customer since 1998. I have buisness, More and platinum cards. What I love about this card is-

1) Their CS never disappoints you. I am one of those high expectation cutomer and they come through every-time I call

2) I pay my cards in full each month. With discover the closing date is always the same not one or two before or after. That really helps me in timing my payments and charges. for example my closing date was 17th NOV. I wanted to charge $2000 for insurance which was due on 20. After the cycle closed i charged that $2000 on the 18th, now I will have up-to Jan to 17th to pay.

3) They give me 30 days grace period while my other cards like Visa and BOA, Chase give only 23-25 days at the most 28.

What I do not like about Discover is just one thing

They give low credit limits. On City I have $20000 (I am only 1 year old with them) but on Discover i have $13000. I a perfect Credit history and score.



I_thumb_up Discover - Platinum is recommended by DR-PILANI

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I_comment_shdw24 Comments about DR-PILANI’s Review

 


cutlass wrote on Apr 17, 2009 at 2:52PM

Discover was the absolute worst credit card I have ever had! Their customer service is deplorable. I have excellent credit, and have chosen to stay with Bank of America, Alaska Airlines Signature Visa, and American Express. They both appreciate their customers and stick by them when getting ripped off by a dishonest seller. I gave Discover all the info and data regarding a bill which I had not charged to Discover - and did not receive the product they sold. However, Discover accepted the seller's billing, and declined my request to disallow it. They would not even reply regarding the info in my letter - only stating that my request was denied, and the shady seller's bill was accepted! Good grief, what kind of customer service is that??? Ironically, Discover keeps sending solicitations. They are the dumbest, most incompetent credit card purveyors on the planet!!!!

5 star rating
"Great all around card with great incentives"
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3 star rating
"some ramdon thoughts"



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