Discover - Credit Card Review

Overall 3.98 of 5 view all 54 reviews

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butterfly22
Webb City, MO

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They have very slow access

picky

Cons

Customer Service is Really Bad.

AUG

2007

They have very slow process. I had a big bill and had paid it off and they still haven't taken it off my credit report as per their customer service rep. that I talked to. And this was over 3 years ago..I am still trying to get them to take care of it. It took them over a year to have it post as good and paid off on my credit report. Im still in the process of argueing with them over taking it off, everytime I call I always get ahold of someone that I can barely understand.When I ask if they can give me to someone who I can talk to that I can understand they tell me "Mama I understand you". Yeah but I don't understand you and if I can't understand someone taking care of my credit why have that credit in the first place.

Last edited on Sep 26, 2007