Direct TV Reviews

What is there to say about Direct Tv?

Well... Let's start with their pricing.  If you are looking for just basic channels and no premium channels it is fine.  However, if you are looking for movie channels and sports packages, maybe there is another option for you.

Direct Tv's customer service is pretty good though.  If you have a problem they usually take care of it.  The issue is usually resovled to your satisfaction.  However, you may have to get a little rowdy or go up the chain of command if you get a stubborn representative.

The equipment that Direct Tv uses is very nice.  Their...

We were told that the reception would be better than Dish and the outage would be less.  The reception is great but the down time is more.  Also were not completly truthful ablut the sports packages.  Be sure to get everything in writing before proceeding

they don't care about the customer at all and the staff is very rude they take money from your bank account even if you don't athourize them to was a customer for ten years and was treated horriable when i forgot a payment ...

I recently went from DirectTv to Dish Network for the simple reason that Dish has guaranteed that the monthly fee will be exactly what I signed up for.  After two years with DirectTv, assuming that I was getting what I signed up for, I was paying for upwards of $70 per month for what I thought was their simplest programming package.

DirectTV even shut off my service for stating that I had an outstanding balance of $12.  This was about a week after I had paid them $138+.  That was certainly the breaking point for me.

Even When I cancelled my service,Which Direct TV bills for in advance, I had to...

I've had DTV for about three years now.  On average I have video/audio issues every 3 months.  I resisted purchasing their service protection plan until recently.  Over the past 4 weeks I have lost picture and audio 1 or 2 times daily requiring the receiver to be re-booted.  After the initial 3 phone calls I finally consented to the service protection plan $6/month after I was told that any further issues would require a tech visit.  Next phone call the explanation was it was a faulty software issue and a tech would not be able to fix the issue.  I continue to have audio/video issues...

We had Comcast when we moved to Northern VA and then when we moved a little more south into a house we got Direct TV. The reason was because we did that Verizon triple bundle all in one bill (internet, house phone, TV) since Verizon was working with Direct TV well thats what we got. In the beginning it was fine then when it would start to barely drizzle we lost signal. THEN we lost signal when it was just cloudy out. We reported the problem and since we were sill under warrenty they said "just reset your box" the picture should be back within a 1/2 hr. We had DVR, but wanted HD TV so the guy came...

Direct TV was a poor choice. I signed up in response to the swtich to digital.The only thing worst than having a decision fostered upon you, is to have to pay big bucks for poor service. At installation we had technicians who weren't capable and left before all questions were answered and the salesman promised functions were performed. Then when I call customer service for assistance, I was told the issue was my problem since it wasn't taken care of before the technician left. Aside from not doing as promised - I had a formatting issue that wasn't fixed with their current procedure. Their suggestions...

Direct TV is a casualty of my household cost cutting efforts.  Because we liked having the NFLChannel, we stayed with Direct TV after one of our two owned receivers stopped working.  We upgraded that receiver to a leased DVR.  After that we learned they changed our package without informing us.  And this year raised our bill without a warning.  I researched and spoke to Dish Network who clearly laid out a program bundle to our liking with the price for the next  2 years.  Then we called Direct TV.  Try as they might they met the price for the first year but wanted a 2 year contract without...

If you are new customer then things may be great as with any company but I have been with them for 6 years and all I get is my bill raised every month.DEspite the fact that I keep going on 12 month contracts to get a better deal they nickle and dime you to death!! From Febuary to April my bill has went up $20.00 When I called he gave me $11.00 in discounts but that is only for 6 months then I have to call back. This is why I switched from cable to satelite cuz my price was locked now they are just as bad. Direct tv satallit tv is a pain the customer service is alright they are friendly usually...

We subscribed to Direct TV a tear ago.  We were told by two employees that we could bet local channels once we got a waiver and that they had never had an issue with this.

Once we did the install we could not get a waiver and the folks at Direct TV could not have cared less.

After several heated phone discussions, we decided to quit Direct TV.

Now they have us in collections because we refuse to pay the early cancellation fee.

Evidently there is a class action suit against Direct TV in California, but we are in Oregon.

This company is unethical.

I regret the day we signed.

DO NOT BUY DIRECT TV....