Direct TV Review

Direct TV is a casualty of my household cost cutting efforts.  Because we liked having the NFLChannel, we stayed with Direct TV after one of our two owned receivers stopped working.  We upgraded that receiver to a leased DVR.  After that we learned they changed our package without informing us.  And this year raised our bill without a warning.  I researched and spoke to Dish Network who clearly laid out a program bundle to our liking with the price for the next  2 years.  Then we called Direct TV.  Try as they might they met the price for the first year but wanted a 2 year contract without knowing what the next year price would be.  We said no.

With Direct TV the signal would be lost every time it rained.  Because we own the dish and one receiver, they wanted to nickle and dime the repairs which we refused.   Their overall customer service was okay when we needed help to set up the DVR when we added it, and the autobilling worked well.

Direct TV needs to realize that they are pricing themselves out of the common man's pocket book.  Which is not good for business.