DIRECTV Review

There is really nothing special about DirecTV except that you are really going to be drug through the dirt if you want to talk with someone who actually works for the company. In my local yellow pages all the phone numbers for DirecTV are for independent contractors who will hook you up and install your dish. When I finally got the number for a real DirecTV office I learned that I had called the wrong office. After several attempts at getting the right office I finally got the right number but was forced to wade through one of those hideous phone tree things. Once I got one of their reps on the phone they were pleasant and helpful.

The dish, however, is another issue. The guy who came out, I guess is from one of those contractors, and pointed the dish directly at my neighbor's tree. Whenever the wind blows our reception goes out. But that's not the problem of DirecTV, they are going to send out another contractor.

I wish DirecTV would stand behind their product and stop pawning off responsibility.