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DIRECTV

DIRECTV Review



Overall 3.38 of 5 view all 218 reviews




Worst EVER: Directv gave me another person's account!
1 star rating

Cons
    NO free equipment for longterm customers, Do not honor contracts, CS Reps need a check up from the neck up, FREE Gift not what expected, Gives away other peoples accounts, HORRIBLE customer service, stranglehold on NFL Ticket, Constant Problems, Put on hold for a LONG time, Inaccuracy of monthly bills, Caused a leak in my roof with Install, not rural friendly, Additional cost per TV, Gave away other people personal data, might have to cut a tree to get signal, bad user interface, Too many extra fees, Constant raising prices, 3 wks to get a svc. tech out, poor installers, nature (trees) in the way, cost to much!

MAR
10
2008

If I were reading this, I wouldn't believe it.

Back in September 2007, I responded to a mypoints.com offer for 5000 points for Directv NFL Package.  Upon entering all of my information with Directv, I found that I had to contact them directly to get this "incentive."

 Upon phone contact, a well-spoken lady assigned me an account, order number, and further set up installation date.  To my dismise, they showed up six (6), yes six hours late for their appointment for installation; they sent a small company they contracted to install their equipment.  These very young individuals, (I think being trained) installed the Directv Satellite disk on the middle of my deck - no joke.  If it weren't my home, it would be comical.  I haven't even begun to elaborate on the detail of this businesses unethical, illegal business tactics; but let me gather my pictures and give you more details later. For I must close now.  But, since they have since taken money from an account without authorization, gave me my Fahter's account (instead of the account I had be assigned over the phone originally) and basically told me too bad - I feel that Dish network and the whole world needs to be aware of this example of the "gigantic corporation damn the little guy" strategy that keeps those majority stock holders rich, rich.  We shall see them in hell!

 More later!

 

Holly Jordan

also know by Directv as LHJordan, GALapointe, & Gerard Lapointe

 

I_thumb_down DIRECTV is not recommended by hljordan

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