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DIRECTV

DIRECTV Review



Overall 3.38 of 5 view all 218 reviews



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reviewer
msdittya
Galveston, IN
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Don't us Direct TV-No customer service values
1 star rating

I believe in honesty

FEB
4
2008
This company does not take care of their loyal customers.  We were w/ them for over 5 yrs and specifics of contracts were not discussed.  We purchased (or so we thought) a DVR from them for $300.  We had to cancel our service early due to family issues.  We were fine with the fact we had canceled before 2 yrs of receiving the DVR, however, we found out that we had not actually purchased the DVR. We had to pay $300, plus a fee to have service, plus "renting" fee.  When we canceled they then told us we did not own this receiver and had to send it back. They charged us an additional $300 for the receiver.  We had been w/ this co. for over 5yrs, never late on a payment, and upgraded our services everytime a new service came out w/ them.  They are lousy for customer loyalty and would NEVER use them again. 

Last edited on Apr 23, 2008


I_thumb_down DIRECTV is not recommended by msdittya

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I_comment_shdw24 Comments about msdittya’s Review



1 star rating
"Direct trash !!!!!!"
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1 star rating
"awful awful service"



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