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DIRECTV

DIRECTV Review



Overall 3.38 of 5 view all 218 reviews



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reviewer
melgel
Los Angeles, CA
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Do the installers speak English? NO!
1 star rating

somewhat tech savvy, computer literate, will pay for quality
Pros

    Price Comparable to Cable

Cons
    HORRIBLE customer service, Constant Problems

JAN
14
2008
Reps came and had a hard time grasping that I was switching from dishnetwork to directv.  They were unable to answer any questions due to language barrior.  This was slightly frustrating.  But not nearly as frustrating as when I realized they took an important part form the previous satellite provider...a piece I needed to return or be charged 200+ dollars.  After several calls I was finally able to get the piece back and close the account with the old provider.  Directv had a hands off a approach to this since they sub out work to a company that also subs out the work...they were very hands off when I was having a problem which was tantamount to theft!  I was disappointed and was not offered any help.  service seems to be OK...The DVR is acting up which I now must delete everything I've recorded and it may or may not make it right.  Tech Support seems to be nonexistent.

I_thumb_down DIRECTV is not recommended by melgel

D
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I_comment_shdw24 Comments about melgel’s Review



3 star rating
"Not one of my favorite companies right now...but the service..."
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1 star rating
"Direct trash !!!!!!"



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