Overall decent product but has many bugs.
I have had this product for just a little over 2 years now. Overall, the DirecTV DVR is decent, but it has many flaws. It is advertised that 100 hours are available, but it tends to "fill up" with only 16-20 hours recorded. When it tends to "fill up", it gets very "choppy" with digital image break up. The recordings tend to lag and does not work approximately 25% of the time. This is convenient for live TV recording, but when it gets choppy. The user interface has been updated 3 times in just two years. The interface is now a bright white which when on the TV for a period of time, it tends to hinder the screen of the TV. The remote is very user friendly as well as the menus. DirecTV's customer service is friendly, but when calling for technical assistance, you have to go through the exact same trouble shooting steps with every problem...but no matter the problem, I have always had to wind up resetting the DVR to factory settings - BOOM...you lose all recorded programs as well as all your future recordings; you have to go back in a reset all of your settings again as well as what you want to record in the future! I like to record at the push of a button, but it seems to be a bigger headache than it is worth most of the time.
mgkidw0
Brodhead, KY