4.7
412 reviews
Other Health & Beauties:
  • Average: 4.6
  • High: 5.0
Diono

Summary

Manufacturer of children’s car seats and travel accessories

Read 412 Reviews

REVIEW SNAPSHOT®

by PowerReviews
Diono
 
4.7

(based on 412 reviews)

Ratings Distribution

  • 5 Stars

     

    (334)

  • 4 Stars

     

    (45)

  • 3 Stars

     

    (17)

  • 2 Stars

     

    (11)

  • 1 Stars

     

    (5)

Most Liked Positive Review

 

all in all great experience but there was a few things I ...

all in all great experience but there was a few things I had to call the Customer Service line about to ask. The memory foam has no description of what it covers, or that...Read complete review

all in all great experience but there was a few things I had to call the Customer Service line about to ask. The memory foam has no description of what it covers, or that it's cut out to shape. The rear-facing bases have no description or mentions that they're absolutely necessary to install the seat rear facing. Those would have been good details to have. Fortunately, the Customer Service line picked up right away and was extremely courteous (both times I called) so that was nice.

VS

Most Liked Negative Review

 

Flat rate shipping does not show up in the estimated ship...

Flat rate shipping does not show up in the estimated shipping and doesn't show up as an option until after all credit card info is entered. I almost decided to just buy another seat-...Read complete review

Flat rate shipping does not show up in the estimated shipping and doesn't show up as an option until after all credit card info is entered. I almost decided to just buy another seat- because $43 for shipping plus the parts is more than just buying a new cheap seat...

You need to fix that. Because of course I'm willing to pay $5 for shipping- and I don't need next day air.

Reviewed by 412 customers

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5.0

found what i need in a breeze

By 

from US

Comments about Diono:

found what i need in a breeze

 
5.0

Easy to find what you're looking for.

By 

from US

Comments about Diono:

Easy to find what you're looking for. Shipping is prompt.

 
5.0

So grateful that Diono offers all of these replacement pa...

By 

from US

Comments about Diono:

So grateful that Diono offers all of these replacement parts sold separately and at such a wonderful price!

 
5.0

Easy and quick

By 

from US

Comments about Diono:

Easy and quick

 
4.0

Good experience.

By 

from US

Comments about Diono:

Good experience. Wish they offered free shipping on other stuff besides car seats.

 
5.0

Website easy to navigate, great selection

By 

from US

Comments about Diono:

Website easy to navigate, great selection

 
4.0

Great.

By 

from US

Comments about Diono:

Great.

 
5.0

Everything was easy to locate and fair pricing

By 

from US

Comments about Diono:

Everything was easy to locate and fair pricing

 
5.0

Easy to find the piece I needed.

By 

from US

Comments about Diono:

Easy to find the piece I needed.

 
5.0

Absolutely love these car seats (this is our second purch...

By 

from US

Comments about Diono:

Absolutely love these car seats (this is our second purchase)! Wish I had been able to get ahold of someone in customer service to answer questions though - I tried both the phone number multiple times and an email and never heard back :(

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