Delta Airlines Review

I hadn't been on a Delta flight for over 10 years and was so totally disappointed with our recent flight. The seats were so narrow, we felt like sardines. I swear the pilot was a first timer as we hit turbulence multiple times and not once did he come on to tell us or warn us about it. The flight attendants were rude and short with everyone, making us feel that we were an imposition to them. I asked for pillows and blankets and they ran out and basically told us tough luck.

We had an unexpected 75 minute delay while they waited in line to be de-iced/to take off, but not once did the pilot come on to apologize for or explain the delay. We missed our connecting flight due to this layover and we couldn't even get meal vouchers from Delta...that was unbelievable.

Overall, one of the worst flights I have ever been on. Next time I will make sure I fly a different airline. Absolutely no customer service skills.