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The first time I have flown Delta in about 5 years and I can say the quality of both the company and service has declined dramatically. On my most recent trip to the east coast (Rhode Island from Denver, CO) 3 out of 4 of my flights were either cancelled or delayed by more that 2 hours. 2 of my planes experience equiptment malfunctions and 1 of my planes was actually missing a part!!! The staff did not keep passanges well informed of what was going on, waiting until last minute to advise of delays and cancellations. All of my flights lasted more than 3 hours and in first class we were offered peanuts, pretzels or cookies, the same fare offered in coach. When flighting for pleasure I am willing to pay for quality and attempt to take flights that are leaving and arriving at my desinations at a specific time ( in order to be as curteous as possible to those I am visiting) so when my flight arrives 3 to 5 hours late is unacceptable to me. You will not find me on a Delta flight again, even though I have $200 in flight coupons with them, it is simply not worth the stress.