reviewer
ncariss
Bonaire, GA

I am not satisfied with Dell laptops

2 star rating

Every day computer user, busy mom

AUG
8
2009

Dell Studio 1535 Laptop — 

The delltop 1535 is my second laptop.  My first one was back in 2004-2005 and I do not remember which type it was.   The first one was my step-sons it was ok...but it lost internet connection frequently.   It did not hold a charge very well from the power cord.  And when the modem went bad I tried to get tech support to help over the phone and send me the part through the mail.  It was a challenge just to figure out the problem over the phone let alone get them to send the part which they never did.

The second laptop I have right now is the current 1535.  It was loaded with vista and the f-keys keep popping off.  Again the motherboard and modem went bad. And the tech support was better this time but it took forever just to connect to the support department.  I never did get any contact from the technician who was suppose to come to the house and fix it.  I had to take it to an outside source for it to be fixed.

My next laptop will be a Mac.



I_thumb_down Dell Studio 1535 Laptop is not recommended by ncariss

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