Dell Service plans/Warranties Review

Bought a DELL INSPIRON 531S DESKTOP PC!  Having numerous problems  with it, Weeks of tech support supposedly fixing the computer, but only making it worse.  They told us they could not send a tech out to fix it until they diagnosed the problem, However, that is not what our warranty said and what we paid for.  It is less than 2 months old, DELL will not honor the warranty I purchased and they won't fix the PC.  On top of that they want  me to pay more for support if I want support or help from a person working in the UNITED STATES OR CANADA.  This information was not presented to us at sale either nor was it stated in the warranty information.  SOME RIPP OFF THAT IS!  My advice, Save your money and BUY AN APPLE Computer.  You will be by far better off in the long run and much happier with your product and purchase.  I don't recommend buying a Dell product to anyone and no Dell product will ever come through the door of my home again!  Good luck to all of you out there purchasing computers.