This PC maybe old but performs on a business grade for Home Office or Organization use. Dell has been powerful but not as much as HP. You'll notice performance when you install your own independent VGA Graphics Card and/or Serial/HDMI out if this PC's motherboard is compatible. I have a GX270 small form factor which has a similar motherboard but different components. Graphics make all the difference in a PC so you could watch High-Quality Videos and play Video Games. This is great for using Twitch or Broadcasting a stream on different web servers that support it. I'd recommend these PC's to those that are looking for basic computing but would like something that will be fast and nearly up to date with latest speeds without running up your budget on buying a newer PC at retail price. Ease of Use Very Smooth as long as you reach maximum memory and load windows 7 over XP. Hardware Quality Hardware maybe old but it's nearly identical to the newer PC's out in the Market today. Always upgrade to maximum components to reach full potential of system operation. Support & Service Very fast if you find the right person to assist you with any troubleshooting but sometimes you have to tell them how todo their job to help.