Dell Online Reviews

I have never had a problem with Dell when it comes to purchasing a computer online.  However, when purchasing non-Dell branded items, it's been a terrible experience.  They never have it in stock and often I never receive what I ordered.  For example, in mid-November I ordered a two Wii controller as a Christmas gift for my son.  Never heard anything from Dell until January 7th.  I was informed that I must send email consent to receive the backordered product.  Well I consented immediately only to find out on January 24th that they cancelled my order. 

Dell's technical support is substandard...

Not only have I consistently replaced my family's old computers with Dells (3 desktops, 1 laptop), but 8 others have accepted my recommendations and apparently are equally happy with their experience with Dell. 

Reasons I recommend Dell for those buying for personal use:

Express service for home users.   Not a geek?  During the first month or so, service is incredibly responsive so you can be successful.  I  was impressed with the gentle manner of the support person who was not adverse to use terms any novice could easily understand.  I keep hearing from the others who were equally...

I just purchased an Inspiron 1720 Laptop from Dell.Com.  It's my first laptop, so I'm new to what they entail and need.  I've been pricing systems for years, and finally found the best deal I could find within my budget.  I made my purchase through the Member Purchase Program, but compared prices with the Home Purchase plan also (the one that's available to everyone).  I found many descrepancies in hardware choices and prices for the same system/same upgrades.  I had several questions and wanted to communicate with Dell via their Live Chat feature.  Under the MPP, I was never able to connect. ...

We needed a new computer.  AND we had to have XP for certain job applications.  Finding XP these days isn't easy.  When we could find it, it was about $200 extra to have XP instead of Vista.  Dell was only one of our options.  I researched and decided to buy the Dell based on price.  I was a first time Dell customer.

We purchased a Dell Vostro 400.  The order process was simple and the computer was completely customizable.  The payment process was simple.  And the delivery time was astounding!  We ordered on a Monday and had our entire computer by Thursday.  It was shipped in three...

I ordered a Dell laptop online on June 07, 2007.  The specifics are not necessary except that it was to be pink.  I saw a commercial for different colored laptops and ordered one.  The company sent me three emails delaying my order.  The last email on August 10, 2007 stated that my order would not be shipped until September 24, 2007 and that date was not guaranteed.  I called to cancel my order (I waited long enough) and inquire about the delay.  The reason for the delay was the colored shell.  Why the heavy marketing campaign if they can't deliver.  I was looking for a new laptop...

When I needed a new laptop, the truth was that I couldn't beat the unbelievable prices that Dell offered.  I was also able to take advantage of an offer of an all-in-one color printer, scanner, copier for less than $50. 

I did have difficulty deciding which software, features, etc. were right for me and in the end I got a laptop with far too little memory, that within a year I needed to buy additional memory just to operate programs.

Additionally, when my AIO printer suddenly broke after approximately 6 months, I had the most impossible time trying to contact customer service and tech support...

Dell computers last a long time and are easy to buy just dont get finicicing from them

Dell computers last a long time and are easy to buy just dont get finicicing from them

Dell computers last a long time and are easy to buy just dont get finicicing from them

Dell computers last a long time and are easy to buy just dont get finicicing from them

Dell computers last a long time and are easy to buy just dont get finicicing from them

Dell computers last a long time and are easy to buy just dont get finicicing from them

Dell computers last a long time and are easy to buy just dont get finicicing from them...

Dell Online is a great resource when buying a computer, camera, or any other electronic.  The site is easy to browse and will answer just about any question that you may have.  The only down fall is that there are a few gray areas that may not have all of the questions you desire.  This is where the Dell phone support begins.  You will be talking to someone from India with a heavy accent.  I do not have a problem with this - if I can understand the person.  Most of the times this is not the case. 

For everyday shopping and buying, Dell is a great website to visit.  Just beware of Customer...

As a college student, I was looking for a cheap but high quality computer and Dell seemed to be the most logical option for me after comparing different companies. I ordered the Inspiron 1600 laptop. At first the computer worked just fine, however after the first month things went down hill and have been continuously getting worse. I feel that Dell has given up on quality and is now focusing more on quanity and money. I know I am not the only person out there that feels this way. If you have a choice, do NOT go with Dell. The only pro i can say is that they have very good customer service for basic...