Dell Online Review

www.dell.com

Overall 3.63 of 5 view all 30 reviews

charmedbarn
Alexandria, IN

Excellent customer service and follow-up

willing to pay for quality, not rich, appreciative of good service, budget conscious, married, value conscious, pc-user, a busy person

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Pros

excellent support

NOV

2007

I have a Dell all-in-one photo printer and a Dell Dimension Desktop computer...I recently needed to contact support for the computer because it basically CRASHED - it overheated and the motherboard was damaged. Dell sent a computer tech out within 2 days along with the parts to fix it. When the operating system CD wouldn't load, they helped out with that and stayed on the case until I was up and running again. They were professional, helpful and their follow-up was timely as well. Overall, I was very impressed!