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Dell Online

Dell Online Review


www.dell.com



Overall 3.62 of 5 view all 29 reviews



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reviewer
kayleeskitties
Kansas City, MO
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Good computers, frustrating customer service
4 star rating

a bargain hunter, a busy professional, expecting good, fair service, married, an avid online shopper, Every day computer user, pc-user, a comparison shopper
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Pros

    easy to purchase, custom built computers, easy to navigate, good selection

Cons
    frustrating customer support

NOV
26
2007
I've had a few computers from Dell via Dell online and the computer are great.  The online customer service (live chat) is okay...as long as you have a lot of time to waste.  They take, at very least, 1 minute to respond to everything you type.  Then I've never been able to solve a problem via live chat, always had to have them contact me.  On the phone, it's even worse. 

I_thumb_up Dell Online is recommended by kayleeskitties

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I_comment_shdw24 Comments about kayleeskitties’s Review



5 star rating
"Solid computer, great service"
More Dell Online reviews
2 star rating
"customer service slooooooooow"



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