Dell Online Review

I have never had a problem with Dell when it comes to purchasing a computer online.  However, when purchasing non-Dell branded items, it's been a terrible experience.  They never have it in stock and often I never receive what I ordered.  For example, in mid-November I ordered a two Wii controller as a Christmas gift for my son.  Never heard anything from Dell until January 7th.  I was informed that I must send email consent to receive the backordered product.  Well I consented immediately only to find out on January 24th that they cancelled my order. 

Dell's technical support is substandard and getting worse.  Very rarely have I dealt with a Dell tech person that speaks good english.  The other thing I have found is that the people are not resourceful and don't have PC troubleshooting experience.  When I purchased a new computer last spring and ran into a problem they gave up after 15 minutes and offered me a small credit to be applied on my next Dell purchase.  What kind of support is that?

I have decided that on my next computer purchase I will be getting a mac or an HP (if I stay with Windows).  I will also not be buying any non-Dell branded items from Dell.