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We needed a new computer. AND we had to have XP for certain job applications. Finding XP these days isn't easy. When we could find it, it was about $200 extra to have XP instead of Vista. Dell was only one of our options. I researched and decided to buy the Dell based on price. I was a first time Dell customer.
We purchased a Dell Vostro 400. The order process was simple and the computer was completely customizable. The payment process was simple. And the delivery time was astounding! We ordered on a Monday and had our entire computer by Thursday. It was shipped in three separate boxes, with three serparate tracking numbers. The tracking numbers were provided by Dell, so I knew where my computer was on each day. It was shipped from two different locations and by two different carriers.
On the down side, the financing provided by Dell was a bit high, but we solved that by using our credit card, which has a lower interest rate.
I was very pleased with everything about this transaction, and about the computer since we got it. I HIGHLY recommend Dell.